Privacy Policy

Introduction

Concrete Contractors of Lewisville (“we,” “our,” or “us”) operates as a marketing and referral service connecting consumers with concrete contractors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.concretecontractorslewisville.com or submit an inquiry through our service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or submit any personal information.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or estimate for our services
• Contact us through our contact forms
• Subscribe to our newsletter or marketing communications
• Call or email us directly

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Project details and service requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers

How We Use Your Information

As a marketing and referral service, we use the information we collect to:

• Connect you with our selected service provider, Inner Loop Construction
• Share your project inquiry with Inner Loop Construction for the purpose of providing you with quotes and services
• Respond to your inquiries and facilitate communication between you and service providers
• Send you information about concrete services, project updates, and promotional offers
• Improve our website and referral matching services
• Analyze website usage patterns and service effectiveness
• Prevent fraudulent submissions and maintain service quality
• Comply with applicable legal and regulatory requirements

Information Sharing and Disclosure

Selected Service Provider: When you submit an inquiry through our website, we share your contact information and project details with our selected concrete contractor, Inner Loop Construction. They may contact you via phone, text message, or email to discuss your project and provide quotes.

No Sale to Unrelated Third Parties: We do not sell, trade, or provide your personal information to unrelated third parties for their marketing purposes. Your information is shared exclusively with Inner Loop Construction for the purpose of fulfilling your service request.

We may also share your information in limited circumstances:

• Essential Service Providers: We may share information with vendors who provide critical services such as website hosting, email delivery systems, and analytics tools. These providers are contractually obligated to protect your information.
• Legal Compliance: We may disclose information when required by law, court order, or valid governmental request, or to protect our rights and safety.
• Business Transitions: Should our company undergo a merger, acquisition, or asset sale, your information may transfer to the successor entity, subject to this privacy policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

We may use third-party services such as:

• Google Analytics for website analytics
• Email service providers for communications
• Payment processors for transactions

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We maintain your personal information for a period of three (3) years (1,095 days) from the date of your last interaction with our service. This retention period allows us to:

• Provide ongoing customer support and follow-up services
• Maintain business records and communication history
• Comply with legal, accounting, and regulatory requirements
• Resolve disputes and enforce our agreements

After the three-year retention period expires, we will securely delete or anonymize your personal information unless we are legally required to retain it for a longer period. You may request earlier deletion of your information by contacting us using the information provided at the end of this policy.

Your Privacy Rights and Opt-Out Options

You have the following rights regarding your personal information:

• Access: You may request access to the personal information we maintain about you and receive a copy of this data.
• Correction: You may request that we update or correct any inaccurate or incomplete information in our records.
• Deletion: You may request permanent deletion of your personal information from our systems before the standard retention period expires.
• Opt-Out of Marketing: You may unsubscribe from promotional emails by clicking the unsubscribe link in any marketing message, or by contacting us directly.
• Do Not Call (DNC) Registry: If you wish to stop receiving phone calls, you may request placement on our internal Do Not Call list by calling us at (214) 441-7971 or emailing [email protected]. Please note that this applies to marketing calls; we may still contact you regarding active service requests.
• Opt-Out of SMS Messages: You may opt-out of text messages by replying STOP to any text message you receive, or by contacting us directly.
• Data Portability: You may request a portable copy of your personal information in a commonly used, machine-readable format.

To exercise any of these rights, please contact us using the contact information provided at the end of this policy. We will respond to your request within 30 days of verification of your identity.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information is collected about you
• Know whether your personal information is sold or disclosed and to whom
• Say no to the sale of personal information
• Access your personal information
• Request deletion of your personal information
• Not be discriminated against for exercising your privacy rights

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: